In 2025, payments won't just be made at the checkout. It's happening at the table, on smartphones, online and often contactless. Restaurant owners, you know better than anyone: managing payments well means more than just cashing out, it means optimizing the customer experience and your profitability. Discover our comprehensive, practical guide to understanding developments, anticipating expectations and mastering every stage of the payment process.
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Contactless payment has become the norm. Card, smartphone, connected watch: customers no longer want to have to take out their wallet.Â
Mobile payments and "Tap to PayTap to Pay"(particularly via staff smartphones or tablets) are booming. They reduce waiting times and increase the number of points of collection: at the table, at the counter, click & collect.
Today's consumers expect speed, fluidity and security. The payment experience has become an integral part of the customer experience. A smooth payment experience means satisfied (and returning) customers.
Are you ready to pay at the table, on your mobile, or even via a personalized QR code? Your customers already are.
Faster, more controlled payments can really revolutionize your day-to-day operations, both in the dining room and in the kitchen. Here's how technology can have a direct impact on your performance:
👉 Going further : 10 essential questions to ask before choosing a payment provider
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Bankcards are still king in France (85% of payments, according to the Banque de France), followed by luncheon vouchers (paper or digital) and cash, which are still holding out, especially in fast-food outlets and rural areas.
Each format has its own strategy:
Payment via QR code or wallet (Apple Pay, Google Pay, etc.) is making rapid progress. Simple, fast, secure: it's everything a customer expects. And for you? Zero input, zero contact, zero friction.
These solutions are perfectly suited to omnichannel retail ing: online ordering, on-site pick-up, remote payment, etc. Everything must be able to connect easily. Everything must be easily connected.
👉 To find out more : Restaurant payment methods
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A checkout should be as quick as a wave of a magic wand. The goal? Zero friction, zero queuing.
A good payment system needs to talk to your cash register: menus, discounts, VAT, everything needs to be automatically tracked and archived.
Legal compliance! In France, your solution must be NF525 or LNE certified to guarantee data inalterability.
TPE alone is a good way to get started. But a connected cash registeris indispensable in 2025: all-in-one, intuitive, connected to your management, delivery and loyalty tools.
Centralizing your payments will save you time and energy every day.
To manage multiple sites, you need centralized tracking of cash receipts, with multi-site dashboards: to compare performance, analyze peaks in activity, or simply supervise your business remotely.
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Today, an all-in-one cash register does much more than calculate the bill. It becomes the heart of your establishment. It connects orders, manages deliveries, monitors loyalty and centralizes all payments. For you, this means: less handling, greater fluidity and a clear view of your performance.
IO Payis the payment solution developed by Innovorder specifically for restaurateurs. It enables you to accept all payment methods (credit card, mobile, vouchers, etc.) from a single terminal. Fluid, mobile and intuitive, it also lets you track your transactions in real time, reducing errors and saving precious time on a daily basis.
According to a European Central Bank survey conducted between October 2021 and June 2022, 57% of consumers consider it important to be able to pay in cash. So cash has not said its last word. The automatic change machine makes it possible to cash coins and banknotes without stress or error. By automating cash receipts, you limit cash discrepancies, secure funds and save precious time at closing time. This is a real plus for establishments that still handle cash on a regular basis.
👉 F urther information : Contactless payment in restaurants: definition, benefits and risks
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Imagine: credit cards, cell phones, vouchers, checks, cash... all managed in a single dashboard. This is the reality for many establishments. This centralization offers unrivalled convenience to managers and franchisees, who gain greater visibility, control and responsiveness.
A good system enables automated collection, with less training for your teams, fewer errors, and above all real-time monitoring of flows in your back-office. You manage better, train faster and control more precisely.
Tax compliance(NF525, LNE), traceability, data archiving: don't take any risks. A good system allows you to be 100% compliant, effortlessly. It also gives you peace of mind in the event of a control or audit, or simply for your own reporting.
In 2025, managing payments in your restaurant is no longer just a logistical issue, it's a necessity. Fast, smooth, reliable: that's what your guests expect. And you have everything to gain. Whether it's improving the customer experience, speeding up front-of-house operations, reducing errors or simplifying multi-site management, the right payment tools will transform your day-to-day operations in a lasting way.
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Need help choosing the best payment solution for your business? Innovorder's experts are on hand to guide you, with tools perfectly adapted to your needs.
