An ordering kiosk costs between €2,000 and €15,000 (excluding tax), depending on its size, features, and built-in software. A countertop kiosk starts at around €2,000, a freestanding kiosk at around €2,500, and the most comprehensive configurations exceed €10,000.
But the purchase price isn't the whole story. The true cost of a terminal includes software, installation, maintenance, and payment processing—and must be weighed against the additional revenue it generates.
Details on price ranges by format, financing options, new accessibility requirements, and profitability calculations: here’s what you need to tackle your project with concrete numbers.
The cost of a touchscreen kiosk is a broad topic! The price depends, in fact, on many factors, such as:
Before choosing a model, be sure to check out our comparison of the key features of an ordering kiosk to select the options that are truly useful for your establishment.
Prices are listed before tax and vary primarily by format.
A countertop kiosk is placed on a counter or piece of furniture. A freestanding kiosk is installed near the entrance and helps guide the customer’s path. A wall-mounted kiosk takes up the least floor space and is height-adjustable, making it accessible to as many people as possible—a requirement now mandated by regulations.
In addition to the equipment, there are four items that comparisons often overlook:
Always ask for an all-inclusive monthly cost for the duration of the contract. This is the only figure that allows for comparison between providers.
Effective June 28, 2025, a European directive imposes new accessibility requirements on a range of products and services, including interactive self-service terminals. Order kiosks are among those affected.
Specifically, a compliant kiosk must, among other things, provide an audio output via a headphone jack or Bluetooth, include controls that can be used without sight—such as physical buttons or haptic feedback—and meet height requirements that allow for use from a wheelchair.
Three things to know before buying:
This compliance affects the price: a kiosk equipped for accessibility costs more than a simple touchscreen. This is a factor to consider when comparing quotes, and a question you should ask your supplier explicitly.
Don’t have the financial resources to buy an ordering kiosk? You should know that there are now several solutions available that allow you to invest without risking bankruptcy. For example, you can rent one or more kiosks. This rental system has recently become widespread in the restaurant industry so that professionals like you can take advantage of the most innovative solutions. Think of it as an excellent way totest how these solutions impact your restaurant while minimizing financial risk. You can then decide whether or not to implement them permanently in your establishment.
Another option is to spread the cost of the purchase over several months. For a €6,000 terminal financed over 36 months, expect a monthly payment of around €190 to €210, depending on the terms you secure, plus the software subscription fee.
This amount should be weighed against the additional revenue generated. At a retail location processing 150 orders per day, half of which are processed at a self-service kiosk, a gain of €4 per transaction represents approximately €9,000 in additional revenue per month (excluding tax). Given the scale of these figures, the comparison is fairly straightforward.
👉 To find out more: Restaurant kiosks: the guide to choosing the right kiosk
Aside from the inevitable question, “Can I afford to buy or rent an ordering kiosk?”, the real question to ask is, “Is this investment worth it?”, meaning, “Will it be profitable?” The answer is YES!
This is an essential tool—regardless of your type of establishment (fast food, food court, food truck, fast-food franchise, etc.)—and an incredibly effective way to increase your revenue. Out of 100 commercial food service establishments equipped with self-order kiosks, an order placed at a kiosk averages €16.60 (excluding tax), compared to €12.37 at the counter—a 34% higher average order value.(Anonymized Atlas data, January–June 2026, based on an analysis of more than 2.3 million receipts)
The explanation lies in the experience itself: suggestions for sides and desserts at every step, no pressure from the line, and the chance to take your time putting together your order. “One last one for the road?” “It’d be a shame to pass that up”—these prompts, which are standard and never intrusive at a self-service kiosk, are hard to pull off at the counter during peak hours.
. How? Through the additional items suggested when an order is placed. “One last one for the road?”, “It would be a shame to miss out on this,” “Still a little hungry?”,—these little phrases encourage guests to add to their order until they feel it’s just right.
"My kiosks generate an average of 2,000€ per day. They're my best-selling products." Damien, BCHEF franchisee in Vannes
In addition, by letting your customers place their own orders, you free up your team from this time-consuming task, allowing them to focus on higher-value activities such as greeting guests or providing customer service. The kiosks also allow menus to be translated into multiple languages, ensuring greater accessibility for an international clientele. At Innovorder, our kiosks are available in French, English, Spanish, Italian, and German. This also reduces the risk of errors and significantly improves the customer experience .
Accessibility features—such as text-to-speech and screen navigation—further increase the number of customers who can use the kiosk independently.
"The kiosk takes some of the workload off the cashier, who can then focus on serving customers or working in the kitchen." Guillaume, Smash Smash franchisee
👉 Going further: testimonial from Guillaume, Smash Smash franchisee
These systems also help increase customer satisfaction by allowing customers to place their orders on their own as soon as they walk into your restaurant. Lines disappear—even during peak hours! In fact, this digital solution cuts wait times in half (based on data from our Innovorder customers). And satisfied customers are customers who come back, customers who leave positive reviews on review platforms, and customers who promote your restaurant through word of mouth.
As an added bonus, to save even more time, opt for a production screen in the kitchen. When one of your customers places an order through an order kiosk, the orders are sent directly to the kitchen and displayed in the order they were received onthe production screen. This standardization and organization help streamline your production process completely.
Why do your customers visit your restaurant? For the food, the friendliness of your staff, and the atmosphere—most certainly. The smoothness, speed, and efficiency of your service also play a big role (especially in fast food), and for that, you can count on self-order kiosks.
To learn more about the benefits of ordering kiosks, check out our article: "Ordering Kiosks for Restaurants: A Guide to Making the Right Choice." Discover the benefits and how many kiosks you should plan for in your restaurant—we’ll share our best tips!
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How much does an order kiosk cost for a restaurant? Between €2,000 and €15,000 (excluding tax), depending on the model. Expect to pay €2,000 to €8,000 for a tabletop kiosk, €2,500 to €15,000 for a freestanding kiosk, and €6,000 to €7,000 for a wall-mounted kiosk. On top of these costs, you’ll need to factor in software, installation, maintenance, and payment processing fees.
Is it better to buy or rent a ordering kiosk? Renting allows you to test the impact on your retail location while limiting financial risk, and is a good option for an initial investment or a seasonal business. Buying—which can be financed over 36 months—is less expensive over the long term if your volume remains stable.
How long does it take for a kiosk to pay for itself? It depends on your sales volume and average transaction value. The calculation is based on comparing the all-inclusive monthly payment to the additional revenue generated. At stores equipped with kiosks, the average transaction value at the kiosk is 34% higher than at the counter.
How many kiosks should you plan for? It depends on your foot traffic during peak hours and the average time it takes to complete an order.
Must control terminals be accessible? Yes , for all new equipment as of June 28, 2025, in accordance with the European Accessibility Directive. Terminals installed before that date may remain in service until the end of their useful life.
Would you like to learn more about Innovorder ordering kiosks? Visit our restaurant ordering kiosk page to discover their benefits, read customer reviews, and explore our full product line.
Work with an expert to equip your establishment with the ordering kiosks best suited to your restaurant.
