A human-centered approach at the heart of your digital transformation.

Our mission has remained unchanged since 2014: to support your digital transformation with cutting-edge technology and dedicated, hands-on support.

Our teams have real-world experience and understand your business.

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Our customers trust us and recommend us:
Google Rating: 4.8/5
Facebook Review: 4.7/5

100% of our project managers have a background in the restaurant industry.

Change management is a key factor in the success of your business, which is why all of our customer support staff come from the restaurant industry.

Our team, made up of more than 30 project managers, provides support, training, configuration, and installation services for our solutions so that you can operate independently from your very first service.

We have established a dedicated change management team within the company, composed entirely of professionals from the restaurant industry who speak the same language as our clients.

JĂ©rĂ´me Varnier, CEO of Innovoder

Personalized support every step of the way.

Audit, consulting, and needs assessment.

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Installation, training, and configuration.

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Daily assistance and support.

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Are you interested in switching to Innovorder POS software ?

We support you every step of the way to ensure a smooth transition: we assess your environment, customize your solution, and train your teams.
What we offer:
âś“ Audit of your current system
âś“ Configuration and setup tailored to your business
âś“ Training
Change to Innovorder
Are you interested in switching to Innovorder POS software?
These testimonials reflect the support we provide.

“Innovorder is a team that’s always there for us and understands our needs.”

Thierry Veil
Co-founder of Bagelstein
Read his testimonial

“Innovorder is a state-of-the-art tech tool with a human touch at its core.”

Marie and Augustin
Tranché founders
Read his testimonial

“Innovorder is a team that’s always there for us and understands our needs.”

Thierry Veil
Co-founder of Bagelstein
Read his testimonial

“Innovorder is a state-of-the-art tech tool with a human touch at its core.”

Marie and Augustin
Tranché founders
Read his testimonial

Questions we are asked about our support services:

How exactly will the Innovorder teams support me?

The Innovorder support process is divided into three complementary phases: a consulting and audit phase to define the scope of your project, a deployment phase that includes on-site installation and training for your teams, and ongoing post-launch support provided by our support team. At every stage, a dedicated expert with a background in the restaurant industry is there to assist you.

How long does the full deployment take?

From signing the contract to system launch, please allow an average of 2 to 4 weeks. This timeframe includes configuring your solution, delivering the equipment, on-site installation, and training your teams.

Will my teams receive training?

Yes, the training takes place right at your facility, in your actual work environment. It is supplemented by resources available at any time on our resource platform (video tutorials, practical guides) and by our customer support team, which is available 24/7.

What happens after the launch?

Our team is here to support you every day.
You’ll receive personalized post-launch support and responsive assistance 7 days a week:
- Monday through Friday: 8 a.m. – 10 p.m.
- Saturday: 10 a.m. – 9 p.m.
- Sunday & holidays: 10 a.m. – 7 p.m.

I already use another POS system. How do I switch to Innovorder?

Innovorder offers a quick and easy migration process to ensure your business runs smoothly without interruption. Your teams receive training and support every step of the way.

How does Innovorder support me in my growth?

Is your business taking off? Are you looking to open a new location or explore an Innovorder innovation? Your account manager monitors your business growth to provide you with personalized recommendations.

Visit our showroom.

Take a leap into the future. Visit our showroom in the heart of Paris and discover what your restaurant could look like.

Make an appointment