Online ordering software for restaurants.
Take back control of your online sales.
Click & collect, delivery, in-store pickup: Your customers place orders directly, with no middleman.
Google Reviews: 4.9/5
+ 3,000 restaurant owners trust Innovorder to boost their business.
Save time and reduce queues at every checkout.
Increase your average basket
+48% in spending per customer compared to an in-store purchase.
Protect Your Profit Margin
Keep about 97% of the price your customers pay, compared to 70% on a platform.
Build customer loyalty
Your loyalty program is directly integrated into the checkout process.
Boost your restaurant's revenue.
Attract more customers.
Promote your online ordering service on your website, social media, and in your restaurant. Takeout already accounts for 50.8% of revenue in the restaurant industry: your customers are ready—all that’s missing is the channel.
Promote your online ordering service on your website, social media, and in your restaurant. Takeout already accounts for 50.8% of revenue in the restaurant industry: your customers are ready—all that’s missing is the channel.
Increase your average basket size.
Thanks to the smart shopping experience, your customers will be tempted to add a side dish, a drink, or an XL meal. And if a customer builds a meal plan item by item, it is automatically applied to their cart. Results measured across our locations: a 48% increase in spending per customer compared to brick-and-mortar stores.
Thanks to the smart shopping experience, your customers will be tempted to add a side dish, a drink, or an XL meal. And if a customer builds a meal plan item by item, it is automatically applied to their cart. Results measured across our locations: a 48% increase in spending per customer compared to brick-and-mortar stores.
Build customer loyalty.
Your loyalty program is integrated into the checkout process: one-click sign-up, balance always visible, and rewards applied directly to the cart.
Your loyalty program is integrated into the checkout process: one-click sign-up, balance always visible, and rewards applied directly to the cart.
Protect your profit margin on every order.
Platforms take about 30% of the amount of each order. With direct sales, you only pay bank fees.
Platforms take about 30% of the amount of each order. With direct sales, you only pay bank fees.
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Handle more orders without stress.
Stop wasting time on the phone.
No moretaking orders by ear while serving, no more data entry errors, and no more back-and-forth. Your teams can focus on welcoming guests and preparing their orders.
No moretaking orders by ear while serving, no more data entry errors, and no more back-and-forth. Your teams can focus on welcoming guests and preparing their orders.
Your orders arrive ready to go, not rushed.
When it comes to online ordering, a significant portion of lunch orders are placed between 9 a.m. and 11 a.m.—lunches ordered several hours in advance. Your customers pre-order for the same day or later in the week and choose their pickup time slot down to the quarter-hour.
When it comes to online ordering, a significant portion of lunch orders are placed between 9 a.m. and 11 a.m.—lunches ordered several hours in advance. Your customers pre-order for the same day or later in the week and choose their pickup time slot down to the quarter-hour.
You decide how much you earn, time slot by time slot.
You set your own pickup time slots and the maximum number of orders each one can accept.
You set your own pickup time slots and the maximum number of orders each one can accept.
And you stay in control during service.
Unexpected rush? Postpone the pickup time for your orders.
Unexpected rush? Postpone the pickup time for your orders.
Manage your business with ease.
Each order appears on your production screen along with its source channel. You can manage your menu, schedules, and product availability in real time.
Each order appears on your production screen along with its source channel. You can manage your menu, schedules, and product availability in real time.
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Click & Collect or delivery: one tool.
Your first tool.
The customer places an order, selects a pickup time slot down to the nearest quarter-hour, and pays online. They receive a confirmation, followed by a second message two minutes before their time slot to let them know they’re about to arrive.
The customer places an order, selects a pickup time slot down to the nearest quarter-hour, and pays online. They receive a confirmation, followed by a second message two minutes before their time slot to let them know they’re about to arrive.
With yourown delivery drivers or ours.
You can customize your delivery zones: distance, fees, delivery times, and time slots. You can deliver using your own fleet or partner with a service provider like Stuart.
You can customize your delivery zones: distance, fees, delivery times, and time slots. You can deliver using your own fleet or partner with a service provider like Stuart.
A seamless experience, from start to finish.
No account creation required: customers can place an order directly, or log in to view their order history, reorder with a single click, and download their invoices. iOS users can log in with a single tap using their Apple ID. Secure online payment; Google Pay and Apple Pay accepted.
No account creation required: customers can place an order directly, or log in to view their order history, reorder with a single click, and download their invoices. iOS users can log in with a single tap using their Apple ID. Secure online payment; Google Pay and Apple Pay accepted.
And you don’t need a website.
The Innovorder team will create your ordering site in your name and with your branding. If you already have a showcase website, a “Order” button is all it takes to link to it. If you don’t have one, your ordering site does the job. Your customers can access it from a computer, tablet, or phone—and are automatically directed to the location nearest to them.
The Innovorder team will create your ordering site in your name and with your branding. If you already have a showcase website, a “Order” button is all it takes to link to it. If you don’t have one, your ordering site does the job. Your customers can access it from a computer, tablet, or phone—and are automatically directed to the location nearest to them.
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The most advanced features on the market.
As a pioneer in online ordering, our solution allows you to offer your customers a seamless, intuitive, and engaging experience. With its advanced features, it adapts to your needs and those of your customers to boost your sales and simplify order management.
How can you get the most out of your online order?
Let's build a synchronized, tailor-made ecosystem to boost your restaurant's performance.
Self Ordering Kiosk
Simplify the ordering process
Cash register
Control your business at your fingertips
Online Ordering
Increase your order volume
Production screen
Boost your
productivity in the kitchen
productivity in the kitchen
Client screen
Communicate with your customers and delivery people
Reception
Optimize your order management
Connected fridge
Offer a 24/7 catering service
AI tray scan
Eliminate queues
Order at the table
Receive more orders simultaneously
Automatic coin acceptor
Save time on cash payments
E-Wallet
Modernize the use of guest badges
Atlas
Turn Your Data into Decisions
Control Pad
Place your order right at your table
Back Office
Easily set up your points of sale
Loyalty Program
Keep your customers coming back
IO Pay
Payment made easy
Synchronize Innovorder with your favorite integrations.
Go even further with our selection of articles.
Click and Collect in restaurants: the ultimate guide
If click and collect was little developed before the confinements linked to Covid, it is now anchored in the consumers' habits and the whole restaurant sector is progressively getting involved.
Expanding your business
5 tips for boosting your restaurant's online orders
Are you still wondering whether it's worth implementing online ordering in your restaurant? Trust the numbers!
Expanding your business
Online ordering: 9 reasons to go platform-free for your restaurant
You've probably noticed: the term "Click and Collect" has definitely been adopted (even by people who didn't know about it), and the delivery market has exploded.
Expanding your business
Questions we get asked about online ordering:
How much does an online ordering solution for a restaurant cost?
At Innovorder, €139/month. The subscription covers click-and-collect, delivery, in-store ordering, a white-label website, and synchronization with your point-of-sale system. Innovorder charges no commission on your sales; only online payment fees apply.
Are there any free online ordering solutions?
Yes, several software providers offer a free module. These modules allow you to receive orders, but without integration with the point-of-sale system or a production screen: each order must be re-entered manually. The cost shifts from the subscription fee to your teams’ time.
How is it different from Uber Eats or Deliveroo?
Platforms provide visibility and charge a commission on each order. When selling directly, you only pay credit card processing fees—around 2.5% on a €25 order: 97.5% of the price paid by the customer goes to you, compared to 70% at a platform’s standard rate. The two are complementary: Innovorder also integrates with Uber Eats and Deliveroo.
Do you need to already have a website?
No. Innovorder creates your ordering site in your name and with your branding. If you have a showcase website, a “Order” button is all it takes to link to it. If you don’t have one, your ordering site works on its own and can be shared on your social media.
Does Innovorder charge a commission on my sales?
No. The subscription fee is fixed, regardless of your order volume. The only variable fees are those for credit card payments, charged by our partner Stripe: 1.5% plus €0.25 per transaction for European cards, which is approximately 2.5% on a €25 order. These are the same fees as for a standard cash transaction.
How does online ordering work for restaurants?
No installation is required. Your customers place orders through a website created by Innovorder to reflect your brand, choosing to pick up their order at a time slot of their choice, have it delivered, or eat in. The orders are then sent directly to your point-of-sale software and displayed on your production screen.
Can I manage my own delivery drivers or do I have to go through a partner?
The choice is yours: your own fleet or an external partner like Stuart. You can also set up custom delivery zones by adjusting the distance, fees, and available delivery times.
Can I choose how my customers pay?
Yes. Online payment is required, payment at the counter upon pickup, or both—whichever the customer prefers—and payment upon delivery. You pay for each ride separately.
Can I modify my menu on my own?
Yes. You can add or remove dishes, adjust prices, and create promotions with just a few clicks from your back office—and choose which service options each item is available for.
Ready to get started?
Visit our showroom now for a demonstration and see what your restaurant could look like.
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