Cash register: a time-saver for delivery

In the foodservice industry, speed is of the essence. In the kitchen, in the dining room, but also on delivery. Between managing Uber Eats, Deliveroo, Click & Collect orders and on-site customers, this can quickly become a real challenge. A challenge that a modern cash register can help you meet. What if the secret to stress-free, fast, hot delivery didn't lie with your team, but with your cash register? 

Read on to discover how the cash register can become a formidable strategic tool for your deliveries. 

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How a connected cash register can improve delivery

According to Food Service Vision, delivery generated 7 billion euros in France in 2023, and could reach 9 billion by 2026, representing almost 20% of commercial foodservice sales. In other words, optimizing your deliveries with a connected checkout has never been so strategic.  

1. Centralize all orders and integrate platforms

Gone are the days of multiple screens and tablets: a multi-channel cash register consolidates orders in the dining room, Click & Collect and via Uber Eats, Deliveroo or Just Eat, in real time. Everything is managed from a single dashboard, simplifying tracking and reducing the risk of oversights.

It also enables you to view all orders in progress, and anticipate peaks in activity. This enables your teams to better plan preparations, avoid delays and all the stress that goes with them.

2. Speed up order-picking and make it more reliable

As soon as the order has been validated, it is automatically sent to the kitchen, sorted by priority, by channel (delivery, on-site, Click & Collect) and accompanied by all the necessary information (allergens, options, cooking). This automation reduces errors and saves several minutes per order, especially at peak times.

Kitchen teams no longer need to copy down orders or decipher paper order forms. Communication is clearer, and the pace of production remains fluid, even with high volumes.

3. Manage stocks and menus automatically

Each sale updates stock instantly. An out-of-stock dish automatically disappears from the menus available on your delivery application and order terminals, avoiding cancellations and last-minute phone calls to unhappy customers.

This means you can adapt your menus according to the ingredients available, and avoid wastage. This synchronization also gives you better visibility of consumer trends and helps you anticipate your supply needs.

4. Prioritize orders in real time

Some cash registers display the progress of orders, color-coded to identify urgent orders at a glance. This feature is particularly useful for absorbing rush periods while respecting announced deadlines.

This means you can quickly adjust the preparation order according to order size or the proximity of delivery personnel. This also enables you to better manage lead times in the event of a peak in activity or unforeseen circumstances, without impacting on service quality.

5. Using data to optimize delivery

The data collected on preparation and delivery times can be used to identify tense moments, adjust lead times by channel and improve customer satisfaction.

You can also use this information to organize your teams more efficiently and improve average order processing times. This gives you a clear picture of the performance of your delivery service, and enables you to make strategic decisions to optimize it.

👉 To find out more : How to launch home delivery in your fast-food restaurant? 

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Key features that save time on delivery

Behind a modern cash register lie features capable of transforming your deliveries from top to bottom.

Native integration with Uber Eats, Deliveroo and other platforms

All your orders (room, Click & Collect, delivery) arrive directly at the checkout, without you having to juggle several shelves. So you have a clear, instant overview of your business, even when you're in a rush. 

"The till is a real control tower: it automatically receives all my orders (terminal, delivery and click & collect)." Guillaume, Smash Smash franchisee

Real-time order tracking and customer communication

Modern cash registers display the progress of tickets with color codes to prioritize emergencies and absorb peaks in activity. They also automatically notify customers or delivery personnel as soon as an order is ready, avoiding unnecessary round-trips.

Automatic stock and menu synchronization

Each validated order instantly updates the stock and masks out-of-stock dishes on your menus. This avoids cancellations and frustrations, and also enables you to anticipate your supplies to reduce waste.

Simplified payment and fast collection

Order validation and payment are just a few clicks away, with fewer manual re-entries. Tickets are processed faster, and your team can concentrate on preparation rather than administration.

Connect to internal tools and automate workflows

Linked to your management software (kitchen, accounting, reporting, CRM), the cash register automatically sends preparation slips, updates your figures and generates reliable analyses. No more double entry, and more informed decisions for your business.

"A good cash register is the foundation. It has to be connected to our accounting, our HRMS, our ERP. Innovorder does just that." Marie and Augustin, founders of Tranché

👉 F urther information: Fast food: how can you improve your delivery capacity?

Intelligent dispatch and driver management

For restaurants with in-house fleets, some cash registers integrate a dispatch module. Runs are automatically assigned to available or nearest delivery drivers, optimizing routes and reducing lead times.

Analysis of delivery performance

Your cash register records preparation and delivery times, identifies critical moments and generates detailed reports. So you can adjust your processes, improve customer satisfaction and boost profitability.

POS innovations to keep an eye on to boost delivery

Cash register systems are evolving fast, and some new features can revolutionize your delivery service. Among the features to keep an eye on:

• Real-time geolocation of the delivery driver,
  
• Automatic estimation of lead times according to kitchen load,
  
• Dynamic adaptation of menus to production capacity.

All these features not only improve customer satisfaction, but also reduce pressure on your teams and increase overall profitability.

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Choose the right case to optimize delivery

Choosing the right crate isn't a matter of chance. Discover the essential criteria to avoid making a mistake. 

Compare solutions based on your delivery volume

 A small local pizzeria handling around fifteen orders a day faces different challenges from a chain that handles over a hundred per shift. The key is to choose a cash register that can adapt to your current pace, while growing with you as you become more successful. 

Common mistakes to avoid

Here are the most common pitfalls to be aware of to make the right choice:

• Underestimate the importance of integration with delivery platforms (Uber Eats, Deliveroo, Just Eat, etc.),
  
• Choose a closed case that 's difficult to connect to other tools in your internal ecosystem (inventory management software, CRM, accounting, reporting tools, etc.),
  
• Neglecting team training.

Check technical criteria and expected ROI

To make your checkout a true delivery gas pedal, make sure it ticks all the right boxes:

• Multi-channel compatibility (room, Click & Collect, delivery),
  
• Native integration with Uber Eats, Deliveroo, Just Eat,
  
• Real-time inventory management,
  
• Cloud access for remote monitoring,
  
• Automated kitchen-delivery flows.
  
  

Aim for a return on investment in less than 12 months, thanks to time savings, fewer errors and more orders processed.

👉 To find out more : Cash register: 10 features restaurant owners love

A connected cash register is your best ally for fast, fair and stress-free delivery. Fewer errors, centralized ordering and shorter lead times mean your customers get their meal hot and on time, and you can handle more deliveries without overloading your team.

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Want to streamline your orders and optimize your deliveries? Discover how Innovorder can centralize and automate your service to save you precious time.