Providing meal vouchers, offering a fully equipped dining area on company premises, or providing access to a company cafeteria—these are the three main options for helping your employees with their lunch. Today, we’ve decided to focus on the third option, and more specifically on managing the rules for group meal services.
This term encompasses not only the definition of the pricing structure, but also numerous factors that ensure guests enjoy an experience synonymous with well-being at work. Want to learn more? These few lines should satisfy your curiosity.
Payment and follow-up of admissions
To manage employee admission fees effectively, it is necessary to consider the pricing structure.
Management of the corporate restaurant by the company itself
Pricing may vary from one company cafeteria to another:
- Meals are fully covered by the company.
- Meals partially subsidized.
- Prepaid meals—in other words, employees purchase credits in advance and use them to pay for their meals when they check out.
- À la carte meals. In this case, the restaurant operates as a commercial establishment, and employees pay full price for what they order.
- Monthly subscription. Here, employees take out a monthly subscription that covers a certain number of meals and offers a lower price than à la carte.
- Pricing varies depending on the options. Some company cafeterias offer fixed-price meal options, where employees pay a set price for a meal that may include several dishes, while other à la carte options are available at an additional cost.
- Pricing varies based on length of service, position, frequency of restaurant use, etc.
- Special prices for visitors. If your restaurant is open to visitors, you may well set a higher price for them.
Your company cafeteria's pricing policy is, in fact, a human resources management tool. It aims to provide benefits to employees, improve their quality of life at work, and encourage them to visit the company cafeteria—a place where they can build meaningful relationships with their colleagues.
Third-Party Management of the Company Cafeteria
Have you decided to entrust the management of your restaurant to a third party? In this specific case, the price of a meal includes: the service charge and the admission fee—which together make up the cover charge—and the cost of the food. Let’s now take a closer look at each of these components:
- The fee. To allow employees access to the restaurant, the company agrees to pay an amount corresponding to the restaurant’s operating costs: property management, maintenance, and facility upgrades. The company is required to cover these costs.
- The cover charge covers the restaurant's operating expenses. The business is free to cover the full cost or only a portion of it and to charge employees for the remaining balance when they pay at the register.
- Food. This amount corresponds to the selling price of the food products supplied by the vendor to the restaurant. It may be covered in part, in full, or not at all by the employer.

An example
Let's take the example of a company that subsidizes meals to the tune of €8.00 incl. VAT.
- Access fees include a €6.50 fee and an admission fee of €5.20, for a total of €11.70 incl. VAT.
- After the subsidy (€11.70 – €8.00 = €3.70), the employee will have to pay €3.70 for the admission fee and to cover the cost of the food on the tray.
Each month, an invoice detailing the service fee and the co-payment for admission and food for all meals served is sent to the company. Employees, for their part, pay the portion of the cost they are responsible for when they check out using their e-wallet.
👉 To find out more: The two management methods in foodservice
Communication and feedback
To ensure good turnout at your company cafeteria, it’s important to keep employees informed. They need to feel comfortable and, therefore, be trained on how it works. What is the pricing policy? How do employees recharge their badges? What are the hours of operation? What’s on the menu? How do employees make reservations? This is all information you need to communicate effectively to employees to ensure they have a smooth and enjoyable experience and to increase the restaurant’s occupancy rate.
Does the restaurant offer special menus for certain occasions or host events? Make sure the information reaches the employees—both verbally and in writing—to maximize the number of customers.
Information should flow from the top down, but not exclusively. Employee feedback is valuable to you, the company, or the organization to which you have entrusted the management of the restaurant. This constructive criticism will help you identify areas for improvement and continuously enhance service.
Digital solutions such as IA Scan allow you to process payments from your guests in real time—whether by credit card, meal voucher, or access badge—while directly applying the current pricing rules. This approach is particularly favored by large contract food service companies that operate under service delegation agreements at numerous locations.
👉 Find out more: see the IA Scan 2nd Generation presentation

A menu that takes employee food preferences into account
One way to increase traffic at your company cafeteria is to offer a menu that reflects your guests’ eating habits and preferences. Everyone should be able to find something they like and have access to options that vary from week to week.
Admissions management also involves menu planning and stock monitoring, so that you have all the ingredients you need to prepare meals at any given time of day. Menu planning goes hand in hand with schedule management, enabling you to efficiently allocate resources, staff and supplies.
In addition to offering a variety of menu options and accommodating everyone’s dietary restrictions (allergies, specific diets), you must also ensure compliance with current food safety and hygiene regulations .
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